Venture X, including the applicable Venture X entity, affiliate, franchisee, location operator, or service provider, operates a mobile messaging program, referred to as the “Program,” subject to these Mobile Messaging Terms and Conditions, referred to as the “Mobile Messaging Terms.”
The Program and our collection and use of your personal information are also subject to our Privacy Policy. By enrolling, signing up, or otherwise agreeing to participate in the Program, you accept and agree to these Mobile Messaging Terms and our Privacy Policy.
In these Mobile Messaging Terms, “Venture X,” “Company,” “we,” “us,” and “our” refer to the applicable Venture X entity, affiliate, franchisee, location operator, or service provider that sends or manages SMS communications.
We may send promotional and transactional mobile messages in various formats through the Program.
Promotional messages may advertise and promote our products and services and may include promotions, specials, marketing offers, event information, membership offers, location updates, and other promotional content.
Transactional messages relate to an existing or ongoing transaction or relationship and may include booking confirmations, appointment reminders, account notifications, membership updates, service updates, billing reminders, event reminders, and other transaction-related information.
Mobile messages may be sent using automated technology, including an autodialer, automated system, or automatic telephone dialing system. Message frequency may vary. The Program may involve recurring mobile messages, and additional mobile messages may be sent periodically based on your interaction with the Program.
You agree that we, our affiliates, franchisees, location operators, third-party service providers, and agencies working on our behalf may send you messages regarding the topics described above or related topics. Such messages or calls may be made or placed using different telephone numbers or short codes.
We do not charge for mobile messages sent through the Program, but you are responsible for any message and data rates imposed by your mobile provider. Standard message and data rates may apply for SMS and MMS alerts.
No mobile opt-in information will be shared with third parties or affiliates for their own marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with third parties except as necessary to operate the Program, comply with law, or provide services on our behalf.
By providing your mobile phone number to us, you voluntarily opt into the Program and agree to receive recurring mobile messages from us at the mobile phone number associated with your opt-in, even if that number is registered on a state or federal “Do Not Call” list.
You represent that any mobile phone number you provide to us is a valid mobile phone number and that you are the owner or authorized user of that number.
If you change your mobile phone number or are no longer the owner or authorized user of the mobile phone number, you agree to promptly notify us at:
Your participation in the Program is not required to make purchases from us, and your participation is completely voluntary.
You may opt out of the Program at any time.
To stop receiving mobile messages from us, reply STOP, QUIT, CANCEL, OPT-OUT, or UNSUBSCRIBE to any mobile message from us.
You may continue to receive text messages for a short period while we process your request, and you may receive a one-time opt-out confirmation message.
You understand and agree that the foregoing is the reasonable method of opting out of the SMS Program.
For support, email:
Our mobile messaging platform may not recognize requests that modify the required opt-out commands. You agree that we and our service providers will not be liable for failing to honor requests that do not comply with the requirements in these Mobile Messaging Terms.
We may change the telephone number or short code used to operate the Program, and we will update this SMS Terms and Conditions page with any such changes. You acknowledge that requests sent to a telephone number or short code that has been changed may not be received by us, and we will not be responsible for failing to honor a request sent to a changed telephone number or short code.
The Program is offered on an “as-is” and “as-available” basis and may not be available in all areas, at all times, or on all mobile providers.
You agree that neither we nor our service providers will be liable for any failed, delayed, or misdirected delivery of any mobile message or information sent through the Program.
In the event of a dispute, claim, or controversy between you and us, or between you and any third-party service provider acting on our behalf to transmit mobile messages within the scope of the Program, arising out of or relating to federal or state statutory claims, common law claims, these Mobile Messaging Terms, or the breach, termination, enforcement, interpretation, or validity thereof, including the determination of the scope or applicability of this agreement to arbitrate, such dispute, claim, or controversy will, to the fullest extent permitted by law, be determined by arbitration before one arbitrator.
The arbitration will take place in:
You and the Company agree that each may bring claims against the other only in an individual capacity and not as a plaintiff, class member, or representative in any purported class, collective, consolidated, private attorney general, or representative proceeding, to the fullest extent permitted by law.
We may modify or cancel the Program or any of its features at any time, with or without notice.
To the extent permitted by applicable law, we may also modify these Mobile Messaging Terms at any time. Any modification will take effect when posted on our website or otherwise communicated to you.
You agree to review these Mobile Messaging Terms periodically to ensure that you are aware of any modifications. Your continued participation in the Program after any modification constitutes your acceptance of the modified terms.
