Privacy Policy

1. Introduction

1.1 We are committed to safeguarding the privacy of our website visitors, members, prospective members, franchise prospects, business contacts, and service users.

1.2 This policy applies where Venture X, or the applicable Venture X entity identified in this policy, acts as a data controller with respect to personal data of our website visitors and service users. In other words, this policy applies where we determine the purposes and means of processing that personal data.

1.3 By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy and our Cookie Policy.

1.4 Our website may incorporate privacy controls that affect how we process your personal data. By using these privacy controls, you may be able to specify whether you would like to receive direct marketing communications and limit certain uses or publication of your information.

1.5 In this policy, “Venture X,” “we,” “us,” and “our” refer to the Venture X brand and the applicable Venture X entity, affiliate, franchisee, location operator, or service provider that collects, controls, or processes your personal information.

2. How We Use Your Personal Data

2.1 In this section, we describe:

(a) the general categories of personal data that we may process; (b) the source and categories of personal data that we did not obtain directly from you; (c) the purposes for which we may process personal data; and (d) the legal bases for the processing.

2.2 Usage Data We may process data about your use of our website and services, referred to as “usage data.” Usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views, website navigation paths, and information about the timing, frequency, and pattern of your service use. The source of usage data is our analytics tracking system. This data may be processed for the purposes of analyzing the use of our website and services, improving our website and services, maintaining security, and supporting our business and marketing operations. The legal basis for this processing is our legitimate interests, namely monitoring and improving our website, services, marketing, and business operations.

2.3 Account Data We may process account data, which may include your name, email address, phone number, company name, and related account information. Account data may be processed for the purposes of operating our website, providing our services, ensuring the security of our website and services, maintaining backups of our databases, administering accounts, and communicating with you. The legal basis for this processing is our legitimate interests, namely the proper administration of our website, services, and business, and where applicable, the performance of a contract between you and us.

2.4 Profile Data We may process information included in your personal profile on our website or through our services, referred to as “profile data.” Profile data may include your name, address, telephone number, email address, profile picture, business details, professional interests, and other information you choose to provide. Profile data may be processed for the purposes of enabling and monitoring your use of our website and services, personalizing your experience, providing member services, and administering our website and services. The legal basis for this processing is our legitimate interests, namely the proper administration of our website, services, and business.

2.5 Service Data We may process personal data that you provide in the course of using our services, referred to as “service data.” Service data may be processed for the purposes of operating our website, providing workspace, membership, meeting room, event, virtual office, franchise inquiry, and related services, ensuring the security of our website and services, maintaining backups of our databases, and communicating with you. The legal basis for this processing is our legitimate interests, namely the proper administration of our website, services, and business, and where applicable, the performance of a contract between you and us.

2.6 Publication Data We may process information that you post for publication on our website, social channels, member platforms, or through our services, referred to as “publication data.” Publication data may be processed for the purposes of enabling such publication, administering our website and services, and promoting Venture X services where permitted. The legal basis for this processing is our legitimate interests, namely the proper administration and promotion of our website, services, and business, or your consent where required by applicable law.

2.7 Inquiry Data We may process information contained in inquiries you submit to us regarding our services, locations, memberships, events, franchise opportunities, partnerships, or other goods and services, referred to as “inquiry data.” Inquiry data may be processed for the purposes of responding to your inquiry, providing information you requested, offering, marketing, and selling relevant goods or services to you, and referring your inquiry to the appropriate Venture X location, franchisee, affiliate, partner, or service provider. The legal basis for this processing is consent, our legitimate interests in responding to inquiries and developing our business, and where applicable, taking steps at your request before entering into a contract.

2.8 Transaction Data We may process information relating to transactions, including purchases of goods or services that you enter into with us or through our website, referred to as “transaction data.” Transaction data may include your contact details, payment information, billing information, and transaction details. Transaction data may be processed for the purpose of supplying purchased goods and services, processing payments, issuing refunds, managing bookings, and keeping proper records of those transactions. The legal basis for this processing is the performance of a contract between you and us, taking steps at your request to enter into such a contract, and our legitimate interests in the proper administration of our website, services, and business.

2.9 Notification Data We may process information that you provide to us for the purpose of subscribing to email notifications, newsletters, promotions, SMS messages, or other communications, referred to as “notification data.” Notification data may be processed for the purposes of sending you relevant notifications, newsletters, promotional communications, service updates, and other messages. The legal basis for this processing is consent, or where permitted by applicable law, our legitimate interests in marketing our services and communicating with customers and prospects.

2.10 Correspondence Data We may process information contained in or relating to communications that you send to us, referred to as “correspondence data.” Correspondence data may include the communication content and metadata associated with the communication. Our website may generate metadata associated with communications made using website contact forms. Correspondence data may be processed for the purposes of communicating with you, responding to requests, maintaining records, training, quality assurance, and resolving disputes. The legal basis for this processing is our legitimate interests, namely the proper administration of our website, services, and business and communications with users.

2.11 Legal Claims We may process any of your personal data identified in this policy where necessary for the establishment, exercise, or defense of legal claims, whether in court proceedings or in an administrative, regulatory, or out-of-court procedure. The legal basis for this processing is our legitimate interests, namely protecting and asserting our legal rights, your legal rights, and the legal rights of others.

2.12 Risk Management and Professional Advice We may process any of your personal data identified in this policy where necessary for obtaining or maintaining insurance coverage, managing risks, obtaining professional advice, conducting audits, or protecting our business. The legal basis for this processing is our legitimate interests, namely the proper protection of our business against risks.

2.13 Legal Obligations and Vital Interests In addition to the specific purposes described above, we may process any of your personal data where such processing is necessary for compliance with a legal obligation to which we are subject, or to protect your vital interests or the vital interests of another natural person.

2.14 Please do not supply another person’s personal data to us unless we prompt you to do so or you have that person’s authorization.

3. Providing Your Personal Data to Others

3.1 We may disclose your personal data to our affiliates, subsidiaries, franchisees, location operators, service providers, partners, and related business entities insofar as reasonably necessary for the purposes, and on the legal bases, set out in this policy.

3.2 We may disclose your personal data to our insurers, brokers, auditors, legal advisers, accountants, consultants, and other professional advisers insofar as reasonably necessary for obtaining or maintaining insurance coverage, managing risks, obtaining professional advice, audits, compliance, or the establishment, exercise, or defense of legal claims.

3.3 Financial transactions relating to our website and services may be handled by payment services providers. We will share transaction data with payment services providers only to the extent necessary for processing payments, refunding payments, preventing fraud, and dealing with complaints or queries relating to payments and refunds.

3.4 We may disclose inquiry data to one or more selected third-party suppliers, franchisees, location operators, affiliates, or partners for the purpose of enabling them to contact you so they can respond to your inquiry or offer, market, or sell relevant goods or services to you. Each such third party may act as an independent data controller in relation to inquiry data that we supply to it. Upon contacting you, each third party may provide its own privacy policy, which will govern that third party’s use of your personal data.

3.5 In addition to the specific disclosures described in this section, we may disclose your personal data where such disclosure is necessary for compliance with a legal obligation, to protect your vital interests or the vital interests of another person, to investigate or prevent fraud or security issues, or for the establishment, exercise, or defense of legal claims.

4. International Transfers of Your Personal Data

4.1 In this section, we provide information about circumstances in which your personal data may be transferred to countries outside your country, state, province, or region, including outside the European Economic Area, United Kingdom, Switzerland, Canada, or other jurisdictions with privacy laws.

4.2 Venture X, its affiliates, franchisees, location operators, service providers, and technology partners may process personal data in the United States and other countries where they operate or provide services.

4.3 Transfers of personal data will be protected by appropriate safeguards where required by applicable law. These safeguards may include standard contractual clauses, data processing agreements, transfer impact assessments, adequacy decisions, or other lawful transfer mechanisms.

4.4 Hosting facilities, analytics providers, CRM providers, payment processors, communications platforms, and other technology vendors used in connection with our website and services may be located in the United States or other countries.

4.5 You acknowledge that personal data that you submit for publication through our website, social media, member platforms, or services may be available via the internet around the world. We cannot prevent the use or misuse of such personal data by others.

5. Retaining and Deleting Personal Data

5.1 This section describes our data retention practices, which are designed to help ensure that we comply with our legal obligations relating to the retention and deletion of personal data.

5.2 Personal data that we process for any purpose will not be kept for longer than is reasonably necessary for that purpose or those purposes.

5.3 We retain personal data in accordance with our internal retention policies, legal obligations, contractual requirements, and legitimate business needs. Retention periods may vary depending on the type of personal data, the purpose of processing, the nature of our relationship with you, and applicable legal requirements.

5.4 Notwithstanding the other provisions of this section, we may retain your personal data where retention is necessary for compliance with a legal obligation, to protect your vital interests or the vital interests of another natural person, to resolve disputes, enforce agreements, maintain business records, or establish, exercise, or defend legal claims.

6. Amendments

6.1 We may update this policy from time to time by publishing a new version on our website.

6.2 You should check this page occasionally to ensure that you are aware of any changes to this policy.

6.3 We may notify you of material changes to this policy by email, through our website, or by other reasonable means.

7. Your Rights

7.1 Depending on your location and applicable privacy laws, you may have rights regarding your personal data, including the right to request access to the personal data we hold about you.

7.2 You may also have the right to request correction, deletion, restriction of processing, portability, objection to processing, or withdrawal of consent where processing is based on consent.

7.3 We may ask you to provide appropriate evidence of your identity before responding to a rights request.

7.4 We may withhold or limit personal data requested to the extent permitted by law.

7.5 You may instruct us at any time not to process your personal data for marketing purposes.

7.6 In practice, you will usually either expressly agree in advance to our use of your personal data for marketing purposes, or we will provide you with an opportunity to opt out of marketing communications.

7.7 To exercise your privacy rights, contact us at: [email protected].

8. About Cookies

8.1 A cookie is a file containing an identifier, usually a string of letters and numbers, that is sent by a web server to a web browser and stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

8.2 Cookies may be either persistent cookies or session cookies. A persistent cookie will be stored by a web browser and will remain valid until its set expiration date unless deleted by the user before that date. A session cookie expires at the end of the user session when the web browser is closed.

8.3 Cookies do not typically contain information that personally identifies a user, but personal information that we store about you may be linked to information stored in and obtained from cookies.

8.4 Additional information regarding the categories and types of cookies we use is available in our Cookie Policy: Cookie Policy.

9. Data Protection Contact

Our privacy contact details are:

Venture X 1501 Belvedere Rd Suite 500 West Palm Beach FL, 33401 Email: [email protected] Telephone: 561-769-5206


SMS Terms and Conditions

Last updated: 5/18/2026

Venture X (“Venture X,” “Company,” “we,” “us,” or “our”) operates a mobile messaging program, referred to as the “Program,” subject to these SMS Terms and Conditions, referred to as the “Mobile Messaging Terms.”

The Program and our collection and use of your personal information are also subject to our Privacy Policy. By enrolling, signing up, or otherwise agreeing to participate in the Program, you accept and agree to these Mobile Messaging Terms and our Privacy Policy.

1. Program Description

We may send promotional and transactional mobile messages in various formats through the Program.

Promotional messages may advertise and promote our products and services and may include promotions, specials, marketing offers, event information, location updates, membership offers, and other promotional content.

Transactional messages relate to an existing or ongoing transaction or relationship and may include booking confirmations, appointment reminders, account notifications, service updates, billing reminders, order notifications, and other transaction-related information.

Mobile messages may be sent using automated technology, including an autodialer, automated system, or automatic telephone dialing system. Message frequency may vary. The Program may involve recurring mobile messages, and additional mobile messages may be sent periodically based on your interaction with the Program.

You agree that we, our affiliates, franchisees, location operators, third-party service providers, and agencies working on our behalf may send you messages regarding the foregoing topics or related topics, and that such messages or calls may be made or placed using different telephone numbers or short codes.

We do not charge for mobile messages sent through the Program, but you are responsible for any message and data rates imposed by your mobile provider. Standard message and data rates may apply for SMS and MMS alerts.

No mobile opt-in information will be shared with third parties or affiliates for their own marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with third parties except as necessary to operate the Program, comply with law, or provide services on our behalf.

2. User Opt-In

By providing your mobile phone number to us, you voluntarily opt into the Program and agree to receive recurring mobile messages from us at the mobile phone number associated with your opt-in, even if that number is registered on a state or federal “Do Not Call” list.

You represent that any mobile phone number you provide to us is a valid mobile phone number and that you are the owner or authorized user of that number.

If you change your mobile phone number or are no longer the owner or authorized user of the mobile phone number, you agree to promptly notify us at [email protected].

Your participation in the Program is not required to make purchases from us, and your participation is completely voluntary.

3. User Opt-Out and Support

You may opt out of the Program at any time. To stop receiving mobile messages from us, reply STOP, QUIT, CANCEL, OPT-OUT, or UNSUBSCRIBE to any mobile message from us.

You may continue to receive text messages for a short period while we process your request, and you may receive a one-time opt-out confirmation message.

You understand and agree that the foregoing is the reasonable method of opting out of the SMS Program.

For support, email [email protected].

Our mobile messaging platform may not recognize requests that modify the required opt-out commands. You agree that we and our service providers will not be liable for failing to honor requests that do not comply with the requirements in these Mobile Messaging Terms.

We may change the telephone number or short code used to operate the Program and will update these SMS Terms and Conditions with any such changes. You acknowledge that requests sent to a telephone number or short code that has been changed may not be received by us, and we will not be responsible for failing to honor a request sent to a changed telephone number or short code.

4. Disclaimer of Warranty and Liability

The Program is offered on an “as-is” and “as-available” basis and may not be available in all areas, at all times, or on all mobile providers.

You agree that neither we nor our service providers will be liable for any failed, delayed, or misdirected delivery of any mobile message or information sent through the Program.

5. Arbitration

In the event of a dispute, claim, or controversy between you and us, or between you and any third-party service provider acting on our behalf to transmit mobile messages within the scope of the Program, arising out of or relating to federal or state statutory claims, common law claims, these Mobile Messaging Terms, or the breach, termination, enforcement, interpretation, or validity thereof, including the determination of the scope or applicability of this agreement to arbitrate, such dispute, claim, or controversy will, to the fullest extent permitted by law, be determined by arbitration before one arbitrator.

Venue / Governing Location: Florida

6. No Class Actions

You and the Company agree that each may bring claims against the other only in an individual capacity and not as a plaintiff, class member, or representative in any purported class, collective, consolidated, private attorney general, or representative proceeding, to the fullest extent permitted by law.

7. Modifications

We may modify or cancel the Program or any of its features at any time, with or without notice.

To the extent permitted by applicable law, we may also modify these Mobile Messaging Terms at any time. Any modification will take effect when posted on our website or otherwise communicated to you.

You agree to review these Mobile Messaging Terms periodically to ensure that you are aware of any modifications. Your continued participation in the Program after any modification constitutes your acceptance of the modified terms.

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